Privacy Policy

This Privacy Policy explains how Handesly FZ-LLC (“Handesly”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or purchase from our store.

1. Who We Are

Handesly FZ-LLC is a Free Zone Limited Liability Company registered in Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates.
Registered address: FBC50084, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. [file:18]

2. Information We Collect

Contact details such as name, email address, phone number, and shipping/billing address.
Order and payment information (order details, payment method, transaction IDs – processed securely through third‑party payment providers).
Technical data such as IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

Process and deliver your orders, including confirming payments, arranging shipping, and providing invoices.
Communicate with you about your orders, customer support requests, and updates to our services or policies.
Improve our website, products, and customer experience, and personalize content or offers where applicable.
Comply with legal obligations, prevent fraud, and protect our rights and those of our customers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enable core site functionality such as shopping cart and checkout.
Analyze website traffic and performance to help us improve our services.
Remember your preferences (such as language, region, or login status).

You can manage cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal data. We may share your information only with:

Service providers that help us operate our business (such as payment processors, shipping companies, IT and analytics providers), under confidentiality and data protection obligations.
Regulatory authorities, law enforcement, or other third parties when required by applicable law or to protect our legal rights.

6. International Transfers

Your information may be processed in, or transferred to, countries other than your country of residence, including the United Arab Emirates. Where required by law, we take reasonable steps to ensure that such transfers provide an adequate level of protection for your personal data.

7. Data Retention

We keep your personal data only for as long as necessary to:

Provide our services and fulfill your orders.
Comply with legal, accounting, or reporting requirements.

When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have certain rights over your personal data, such as:

Accessing the personal information we hold about you.
Requesting correction or updating of your information.
Requesting deletion of your personal data where legally possible.
Objecting to or restricting certain processing activities, or withdrawing consent where processing is based on consent.

You can exercise these rights by contacting us using the details below.

9. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

10. Third‑Party Links

Our website may contain links to third‑party websites or services that are not operated by Handesly FZ-LLC. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies separately.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Handesly FZ-LLC
FBC50084, Compass Building, Al Shohada Road,
Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: contact@handesly.com

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date, and your continued use of the website after such changes means you accept the updated Policy.